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Shipping Information

Shipping Information

We pride ourselves on our efficient next day delivery service, to either your workplace or drop shipped directly to your customer. We can set up your branding on to your dispatch note so that your customers do not need to know that we are even involved in the ordering process.

We use APC courier service for the majority of parcels sent, and use Royal Mail services for small parcels and letters.

Service cut off times for same day dispatch

APC - 4.45pm
UPS/TNT/DHL/FEDEX - 1.30pm
Royal Mail - 4.15pm

Please note: that orders placed after these times may not be despatched same day. Remember to include a telephone number with your order, just in case the courier has difficulties locating your delivery address.

Our standard courier service starts from as little as £6 and if you use our online ordering system; ProSys the cost of shipping are reduced - find out more about ProSys

Time Deliveries

If you require your goods the following morning we can arrange special timed deliveries.

Either: pre 9am, pre 10am or pre 12pm. See pricing below:

Pre timed delivery extra costs

APC - pre 9am delivery: Add £12
APC - pre 10am delivery: Add £10
APC - pre 12pm delivery: Add £5

To book any of your parcels on at a special delivery time please let a member of the ProVu team know so we can update the order accordingly.

Saturday Deliveries

We also offer a Saturday delivery service where goods will be delivered before midday on Saturday this is at a fixed additional cost:

Saturday delivery extra cost

APC - Saturday morning delivery: Add £25
APC - Saturday morning before 10am delivery: Add £30
APC - Saturday morning before 9am delivery: Add £32

International Deliveries

We are quite often asked to send products abroad, we work with many courier company’s so that we can find you the service to meet your requirements. These companies include Royal Mail, UPS, DHL, FedEx, TNT and APC.

Please note: that not all the products we supply are suitable for working outside the UK and may void your warranty.

Collections

If you are local or would prefer to use your own courier services you can always collect your goods, direct from our warehouse.

ProSys: Simplifying your CPE fulfilment and phone management tasks. Saving you valuable time, allowing you you focus on core business.

Find out more about ProSys

Order: Order hardware, add configuration and ship the products to your chosen delivery address for next day delivery.

Track: As our standard delivery comes with tracking you are able to monitor your parcels until they are received.

Manage: Manage your deployed phones remotely using ProSys phone management.

Become a ProVu reseller today

VoIP hardware: We supply a range of high quality VoIP products, from the leading VoIP manufacturers.

Fulfilment: We receive your orders, package white label and ship your hardware directly to your customers.

...Find out more about the services we offer.

Get in touch

If you would like to discuss any of our services please call us on 01484 840048