ProVu Official Snom UK Training Centre - Snom Accredited Training Courses

ProVu are the major Snom distributor in the UK, having unrivalled depth of technical expertise resulting from seven years experience in developing and distributing Snom products.

ProVu are currently the only Snom distributor in the UK who are able to offer Official Snom Certified Training Courses.

ProVu Communications next reseller training day will be held at the ProVu offices in Huddersfield.

Dates

Thursday 20th August 2009	Fully Booked	Huddersfield
Tuesday 10th November 2009	Fully Booked	UCL, London
Thursday 4th February 2010	Fully Booked	Huddersfield
March 2010 (TBA)	Places available	Huddersfield

We are also hoping to hold a Snom Certified Training Day in Ireland. If this is something which interests you, please contact us for more information.

The day addresses commercial and technical issues regarding Snom phones and VoIP.

ProVu's Snom Training Day will be led by both Tim Bray - Technical Director and Paul Hayes - Product Development Director.

Get the Most out of Snom

The course is aimed at Technical Support and Engineering staff as well as Sales people who have a reasonable technical knowledge. Anybody planning to deploy a large number of Snom phones should attend.

The emphasis is to make sure you get the best out of Snom phones, minimising support time and having happy customers.

When is it?

The room will be open from 9.00am. Attendees should aim to arrive by 9:30am for registration. The course will start either when all attendees are present or at 10:00am at the latest. With a 10:00am start the course should finish by 4:00pm with a 20 - 30 minute break for lunch at around 12:30pm. Refreshments and a buffet lunch are provided as part of the course.

Where is it?

Our offices are within close proximity to the M62. Huddersfield train service has direct and fast services to Leeds, Manchester, Newcastle, York, Hull and Wakefield. Our offices are then only 8 minutes away by car or bus.

Cost

For Snom Training at our offices in Huddersfield, we ask that people pay an up front fee of £295.00 per person in order to secure a place on the course.

As numbers are limited, the fee is in place to ensure bookings are genuine.

For this fee, each attendee will receive:

• Snom 870 Touch Screen Executive VoIP Phone, black or white. RRP £350.00
• Snom WLAN USB Stick, RRP £34.00
• ProVu Snom Technical Guide - "101 Things You Didn't Know a Snom Phone Can Do".
• Snom Accreditation Certificate
• Snom Certified Value Added Reseller Status
• Refreshments and Buffet Lunch
• Invaluable Knowledge about VoIP and Snom
• Snom Goody Bag

Course Feedback - 2009

75% of attendees rated the course 9/10

25% of attendees rated the course 8/10

• Good quality of course material, with slides provided to look back at.
• Amount of attendee participation was spot-on.
• Excellent standard of presentation.
• Great technical information - Tim and Paul were happy to adapt to work at any level.
• Valuable question and answer session.
• Ideal and conducive venue with yummy food.

Course Agenda Outline

• 10:00am - Snom overview and key advantages.
  • Introduction to Snom
  • Introduction to ProVu
  • Snom key features
  • Practical deployment tips
  • Auto configuration and provisioning
  • Security
  • Question and answer session
• 12:30pm - Buffet Lunch
• 1:00pm - Technical presentation and discussion.
  • Central address books (LDAP/mini browser)
  • Advanced busy-lamp-fields (BLF)
  • Extension keyboards and Wireless Headset Adaptors
  • Audio codecs
  • Common troubleshooting
  • Recommended firmware versions
  • Practical demonstrations (M3, M9 and Meeting Point)
  • Participant requested topics
  • Question and answer session
• 4:00pm - End of Course

The day will be hands on with real-life examples and practical demonstrations. We hope you will leave with lots of fresh ideas about Snom phones. Questions are encouraged with lots of participation. It really is a fun day out, especially with lunch included.

To ensure each delegate receives a high degree of personal tuition, the number of places are limited. Therefore we recommend you book a place early to avoid any disappointment.