Polycom VVX 500 and 501


The VVX 500 and 501 are powerful business media phones which deliver HD voice. This cost effective solution is ideal for busy managers and knowledge workers who need a powerful, yet intuitive expandable office phone that helps them stay connected. The VVX 500 has a large high resolution colour, touch screen display which is easy to navigate and use.

The VVX 500 and 501 improve the users personal productivity by complementing the workplace applications on their computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even if their PC is switched off.


  • 16 SIP accounts
  • Touch screen 3.5" TFT LCD colour display (320 x 240) resolution. 4:3 aspect ratio
  • Screen saver and digital picture frame mode
  • On-screen virtual keyboard
  • Dual USB ports for media and storage
  • Two-port Gigabit Ethernet switch - 10/100/1000Base-TX across LAN and PC ports
  • PoE (Optional power via 48v PSU available separately)
  • Supports the VVX Expansion Module and VVX Colour Expansion Module (up to 120 additional keys)
  • Headset compatible - View our headset guide for list of supported headsets
    • Dedicated RJ-9 headset port
    • EHS capability
    • USB headset support
  • Compatible with the VVX add-on camera
  • WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Skype for Business edition models available
  • Redirection services available from ProVu
  • One year warranty

Ordering Information

Difference between VVX500 and VVX501 versions

The VVX501 has a new hardware refresh with a different CPU / Memory layout. At some point the VVX500 phone will go end of sale and the VVX501 model will replace this completely.


Support & Downloads

Technical details

Related blog posts

What's in the box

  • VVX 500 console
  • Handset with handset cord
  • Network (LAN) Cable - CAT-5E
  • Quick Start Guide
  • NO PSU this is available to order separately


This product comes with a 1 year manufacturer's warranty

Media downloads

Polycom VVX 500 and 501
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Polycom VVX 500 and 501
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Polycom VVX 500 and 501
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Polycom VVX 500 and 501 (back)
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