With phones registered to the ProSys provisioning platform, resellers are able to subscribe to the ProSys Phone Management tool.
ProSys Management enables your support staff to view and manage your entire deployment of phones, by giving you access to:
- View and monitor all deployed phones
- Search for phones by MAC address or phone number
- Edit settings eg. change SIP username and passwords
- Manage phone firmware upgrades in a controlled manner
- Keep logs of phone status and errors
- Maintain log of firmware updates
For phones that have not been purchased through ProVu, you can submit an adoption request. Your requested phones will then be provisioned and added to your phone management tool on your ProSys account.
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Benefits of using ProSys Management
- Reduced support costs
- Fast resolution of problems
- No need for site visit for changes to be made
- Manage and schedule firmware updates
- Easily edit phone settings
- View list of all deployed phones
- Increased customer satisfaction
Get in touch
If you would like to discuss how we can help you simplify your CPE fulfilment and management process please call us on 01484 840048.
Free 2 Week Trial
We can offer our resellers a two week free trial of the ProSys phone management tool. To register your interest, please complete the form below.